Zero Waste Packaging

All Valley Mist product packaging is either compostable, recyclable or reusable or refillable.

The refill lip balm 4.25g tubes

The terms and conditions for the return and refill of 4.25 gram plastic Valley Mist lip balm tubes (hereafter referred to as ‘Tubes’) are as follows:

·         The 10% refill discount offer applies only to the full RRP of a Tube (i.e. £3.99)

·         The refill offer only applies to Tubes returned in multiples of three (e.g. 6, 9, 12 etc.) and to a minimum of six Tubes.

·         The refill offer only applies to customers with a return postage address in the UK.

·         Each group of tubes will be refilled and returned with a single blend of lip balm at the discretion of Valley Mist.

·         Tubes must have the original Valley Mist label attached and be returned in a single package to the following PO Box (please note that only Royal Mail can deliver to a UK PO Box):

o   Valley Mist, Po Box 383, PR25 9FB

·         The return package must contain a note detailing a single address for return postage, a contact email address, and choice of preferred lip balm blend for refill Tubes.

·         An email confirming receipt of the Tubes will be sent to the contact email address provided. With information on payment and discount for your refill lip balms.

·         Each Tube will be cleaned, refilled, re-labelled and returned to its original owner. If a Tube is not in a suitable condition for refill it will be recycled and replaced by a brand new Tube.

·         Please allow 6 weeks for refill processing and return.